RapidResponse Sign in HelpYour
RapidResponse administrator provides you with a company ID (used only
with the On-Demand RapidResponse service), user ID, and password. The
company ID and user ID are not case sensitive; the password is case
sensitive (for example, KINAXIS is not the same as Kinaxis or kinaxis).
If you are having trouble signing into RapidResponse, you might have
CAPS LOCK enabled on your keyboard. After signing in, you might be
prompted to change your password.
you do not want to type the company ID and user ID the next time you
access RapidResponse on this computer, select the Remember my Company
and User ID check box.
RapidResponse desktop client runs as a standalone Java Web Start
application but is started from a Web browser and requires a supported
Oracle Java Runtime Environment (JRE).
You can test the version of the JRE you are using by visiting http://www.java.com/en/download/help/testvm.xml. You can also download a supported version of the JRE by visiting http://www.java.com/en/.
is strongly recommended that your system has the latest service updates
and patches applied to operating systems, browsers, and JREs to
maintain system performance and security.
RapidResponse service supports different versions of the RapidResponse
system. Each version has unique system requirements. The following
pages list the system requirements for the latest versions of
Video helpThe following video provides an overview of how to sign into the RapidResponse desktop client.
RapidResponse Mobile clientTo start the mobile client, sign in from this page: